terms & conditions
TERMS AND CONDITIONS
Please read these terms and conditions carefully before using the Greenrice web store. This website is owned and operated by Greenrice Hong Kong.
Buying products on our website
By placing an order on the Greenrice web store you acknowledge having read and agreed to these terms and conditions. If you are unhappy with any aspect of these, then you should contact us at before placing your order with us. We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
Accuracy of content
We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
Ownership of rights
All rights, including copyright, in this website are owned by or licensed to Greenrice. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Greenrice. You may not modify, distribute or re-post anything on this website for any purpose.
Making changes to orders
Please note, due to the speed at which our web dispatch team work, we can make no guarantees to change orders prior to shipping. If an order has been booked in & collected by courier our web dispatch team can not cancel or amend it. Once you have received your item, you can then return it following our return policy.
Discount codes are only to be used by the intended recipient. Codes cannot be used in conjunction with any other offer or discount. Greenrice retains the right to withdraw or extend offers and promotions at any time. Discounts cannot be added retrospectively to an order. The minimum specified order threshold is the value of the whole order before discount is applied. New customer signup codes can only be used once and are subject to an expiry date.
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.